Refund policy
The Forever Pink Experience — Returns & Refunds
Please contact support@shopforeverpink.com before returning an item. Include your order number and the reason for your request. Returns require approval.
Damaged or Incorrect Items
Report damaged items within 24 hours of delivery, including photos of the item and packaging, for refund consideration. Please contact us promptly if you receive an incorrect item.
No restocking fee applies to damaged or incorrect items.
Other Returns
For all other return requests, you must contact us within 48 hours of delivery. Approved returns qualify for store credit only, less a 10% restocking fee based on the returned item’s purchase price.
Items must be in new, unused, unworn, and unwashed condition, with original tags and packaging.
Return Processing
Refunds and store credit will not be processed until the returned item has been received, inspected, and approved. Please wait for return instructions before shipping your item.
Questions or Concerns
Please contact us with any concerns, including those involving custom or personalized orders. We review concerns individually and handle them on a case-by-case basis.
This policy does not limit rights or remedies available under applicable law.